Privacy Policy

Introduction

CBM Cibolo Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website or services. By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information that you provide directly to us when you request quotes, contact us, or use our services. This may include your name, email address, phone number, physical address, and project details.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us improve our website and understand how visitors use our services.

We may collect information from third-party sources such as social media platforms if you interact with us through those channels. We only collect information that is publicly available or that you have authorized those platforms to share with us.

How We Use Your Information

We use the information we collect to provide and improve our services. This includes responding to your inquiries, preparing quotes, scheduling services, and communicating with you about your projects.

We may use your contact information to send you service updates, appointment reminders, and important information about your projects. We may also send you marketing communications about our services, but you can opt out of these at any time.

We analyze website usage data to improve our site functionality, understand customer preferences, and enhance our services. This helps us provide better service and user experience.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors, scheduling software, or communication platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process. We may also share information to protect our rights, property, or safety, or that of our customers or others.

If our business is acquired or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption of sensitive data, and restricted access to personal information.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

We may use third-party analytics services like Google Analytics to understand how visitors use our site. These services may use cookies and similar technologies to collect information about your browsing behavior.

Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can update your information by contacting us directly. You may also request that we stop using your information for marketing purposes.

You can opt out of receiving marketing emails by clicking the unsubscribe link in any marketing email we send. Even if you opt out of marketing communications, we may still send you service-related messages about your projects or account.

If you have concerns about how we handle your information or want to exercise your privacy rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act. You have the right to request information about the categories and specific pieces of personal information we have collected about you.

You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. We do not sell personal information to third parties. To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain information as required by law, for legitimate business purposes, or to resolve disputes. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Consent

By using our website or services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.